CURRENT OPENINGS

Back office executives: Operation & Research

Job Description

• Matching clients orders with inventory
• Research over internet for new arrivals for description, ingredients & Retail prices
• Adding products on websites
• Processing of shipments & Updating of Inventory
• Addressing customers emails & queries

Requirements

• Good with MS- Excel & MS- Access
• Good communication skills & Sound grammar
• Logical thinking ability
• Internet savvy

Send your CV → career@indiainformatics.net

IT Help Desk Support

This role is full time, in-person in the office.

IT Help Desk Key Focus:

• Supervise the IT Service Desk, ensure global coordination on processes and procedures to build consistency and continuity for all employees
• Ensure the Service Desk provides and delivers high levels of support for all incidents and requests, providing reports and analysis of Service Desk and Support Center performance including internal customer satisfaction, performance against agreed upon metrics and appropriate improvement plans to reduce internal customer issues. Publish weekly and monthly reports
• Manage resource utilization to provide global internal customer support for desktop, laptop, applications, and related technologies, including the monitoring, tracking, and coordination of Support Center functions
• Maintain a customer-service oriented atmosphere for the Support Center, which includes ensuring prompt response, effective communication, and delivery of solutions for reported issues
• Manage the processing of incoming incidents and requests to the Service Desk via multi-channels to ensure courteous, timely, and effective resolution of internal customers’ needs
• Ensure adherence to Service Desk policies, processes and procedures for the management and support of internal customer requests and impacting incidents
• Monitor incident trends and anticipate potential problems for proactive resolution. • Direct and train Support Center staff on operational procedures, troubleshooting techniques and new hardware/software applications as required. Develop both IT and internal customer training materials as appropriate

Technical Qualifications:

• Expert knowledge of IT systems and customer support operations management
• Strong working knowledge of Support Center operations
• Demonstrated progressive experience in the supervision of Service Desk technicians
• Strong interpersonal relationship, team building, collaboration, and objective facilitation skills
• Ability to motivate and direct front-line technical support team
• Ability to efficiently manage multiple initiatives simultaneously
• Proven analytical and problem-solving abilities
• Ability to effectively prioritize and execute tasks in a high-pressure environment • Strong verbal and written communication skills

Knowledge, Skills and Abilities

• Bachelor’s degree in IT or related discipline preferred
• 2+ years of experience managing IT customer support operations (help desk/service desk/desktop)

Expected Start Date: 1/11/2021
Job Types: Full-time, Walk-In

Send your CV → career@indiainformatics.net

Digital Marketing Associate

Job Description

If you live and breathe digital marketing, we want to talk to you. We are looking for a Digital Marketing Associate to develop, implement, track and optimize our digital marketing campaigns across all digital channels. What does a Digital Marketing Associate do?
You should have a strong grasp of current marketing tools and strategies and be able to lead integrated digital marketing campaigns from concept to execution. Digital marketing managers will work with the marketing team, supporting teams (such as programmers), and vendors to launch campaigns on time and on budget.

Responsibilities
• Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns
• Design, build and maintain our social media presence
• Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
• Identify trends and insights, and optimize spend and performance based on the insights
• Brainstorm new and creative growth strategies
• Plan, execute, and measure experiments and conversion tests
• Collaborate with internal teams to create landing pages and optimize user experience
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
• Instrument conversion points and optimize user funnels
• Collaborate with agencies and other vendor partners
• Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate

Requirements

• BS/MS degree in marketing or a related field
• Proven working experience in digital marketing
• Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
• Experience in optimizing landing pages and user funnels
• Experience with A/B and multivariate experiments
• Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)
• Working knowledge of ad serving tools (e.g., DART, Atlas)
• Experience in setting up and optimizing Google Adwords campaigns
• Working knowledge of HTML, CSS, and JavaScript development and constraints
• Strong analytical skills and data-driven thinking
• Up-to-date with the latest trends and best practices in online marketing and measurement

Send your CV → career@indiainformatics.net

Accounts Executive

Job Description

• Charging orders on affiliates & issuing refunds
• Generation of sales Invoices
• Checking Purchase & Sales Invoices
• Reconciling payments
• Checking Commission of affiliates
• Generation of sales reports
• Preparation of reorder quantities

Requirements

• Sound Accounting basics
• Good with MS- Excel & MS- Access
• Logical thinking ability
• Good communication skills
• Internet savvy

Send your CV → career@indiainformatics.net

Magento Developer (Full Time)

Requirements

• Solid web development experience using LAMP stack technologies in a professional environment using object oriented and MVC design
• Experience working with Wordpress, Magento 2, Shopify.
• Experience developing extension/plugins for different CMS related frameworks.
• Understanding of SDLC workflows, GIT branching procedures
• Extensive PHP (7.3+) framework experience with MySQL
• Strong front-end JavaScript, JQuery and similar open-source frameworks
• Develop data web services such as REST API and SOAP using JSON, XSLT, and XML Schemas
• Hands-on experience driving compliance against all PCI-DSS standards, across all domains
• Smarty, Handlebars or other template frameworks
• Ability to organize and manage multiple tasks and priorities
• Strong communication skills with the ability to cross collaborate amongst internal departments
• Good experience and comfort level with Linux
• Bachelor’s degree in Computer Science, Engineering or a related subject, or equivalent experience

NICE TO HAVES:

• Experience building on AWS
• Ansible, Jenkins or other related SDLC technologies
• MySQL tuning
• Understanding of virtual machines
• Server clustering
• Significant experience with unit testing

Send your CV → career@indiainformatics.net

Accounts Executive

Job Description

• Charging orders on affiliates & issuing refunds
• Generation of sales Invoices
• Checking Purchase & Sales Invoices
• Reconciling payments
• Checking Commission of affiliates
• Generation of sales reports
• Preparation of reorder quantities

Requirements

• Sound Accounting basics
• Good with MS- Excel & MS- Access
• Logical thinking ability
• Good communication skills
• Internet savvy

Send your CV → career@indiainformatics.net

Programmer

Skills

• Conversion of routine process into executable program or application.
• Updating and extending existing programs and applications.
• Conversion of concept into real life solutions.
• C#/.net/Java
• GUI and Console programming
• SQL/MYSQL
• REST Full API, JSON/XML
• NetBeans, Visual Studio 2013


Send your CV → career@indiainformatics.net

Web Developer

Skills

• PHP, HTML, XHTML, CSS, JavaScript, JQuery, WordPress, Joomla, Magento
• Dreamweaver, NetBeans, Eclipse, Photoshop
• REST Full API,JSON
• SQL / MySQL
• Good Analytical Skills
• Good Trouble Shooting skills
• Adaptable to new technology
• Integration / Automation of warehouse equipment/software
• Artistic / Good sense of Design (Be able to show some design work /portfolio)


Send your CV → career@indiainformatics.net